Accessibility Statement
This statement was prepared on 6 June 2026. It was last reviewed on June 2026.
About This Website
This statement applies to www.remedysupport.co.uk, operated by Remedy Support and Recruitment Group Ltd. We want as many people as possible to be able to use this website. This means you should be able to:
- Navigate all pages using a keyboard alone
- Use a screen reader (NVDA, JAWS, VoiceOver) to access all content
- Zoom to 200% without horizontal scrolling or loss of content
- Understand all visual content through text alternatives
Compliance Status
This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. We believe this site is partially conformant — most pages meet the standard, but some known non-conformances exist (listed below). We are working to resolve all outstanding issues.
Known Non-Conformances
PDF documents — WCAG 1.1.1, 1.3.1
Some PDF policy documents may not be fully accessible to screen reader users. We are working to replace these with accessible HTML versions. In the meantime, contact us and we will provide the information in an alternative format.
Social media links — WCAG 2.4.4
Social media profile links are temporarily unavailable while verified profiles are being set up. Placeholder text is displayed in the footer.
Last technical audit: 6 June 2026 • Audited against: WCAG 2.2 AA • Next review: 6 June 2027
Getting Content in a Different Format
If you need information on this website in a different format — such as large print, audio, or easy-read — contact us:
Email: info@remedysupport.co.uk
Phone: 0330 027 2106
We aim to respond to accessibility requests within 5 working days.
Reporting Accessibility Problems
If you encounter an accessibility barrier on this site that is not listed above, please tell us. We take all reports seriously and will investigate within 20 working days.
If you are not satisfied with how we handle your report, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com or on 0808 800 0082.